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Post by bluecat on May 7, 2009 2:33:59 GMT
I went back and checked: I got an email from Bandstocks about my "order details" and some from Click n Buy too. Annnd there are two transactions - the transfer and payment. Thanks for the heads up. They better send it to me, they've already withdrawn the money from my bank account. XD
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Post by cmj on May 7, 2009 7:14:12 GMT
Paypal would have been so much better.
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Post by verocs on May 7, 2009 7:53:57 GMT
it's probably cos paypal takes a 5% cut as 'fees'
edit: YAY sign in sorted and album bought.
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Post by dunkelhaft on May 7, 2009 10:01:30 GMT
Hmm I sent an email too, let's see what they come up with! I finally managed to get through to the clickandbuy service number and it's all sorted now. Then I had a short moment of panic when I thought I hadn't received a mail from Bandstocks, only to find it in my spam. Hope you've managed to order yours, too!
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Post by littlecreamsoda on May 7, 2009 11:33:45 GMT
Hey guys, I'm stuck, it keeps going to page cannnot be found whenever i put in my details :/ is this happening to anyone else? very frustrating. edit: got it working, but new problem.. Unfortunately the credit card details that have been entered are not valid, please check the credit card number and expiry date or alternately use another card. Please note that your credit card's billing address needs to correspond with the country you have chosen for your registration. do they not want our money?
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Post by LiQuidFire on May 7, 2009 13:27:11 GMT
This click and buy really is a pile of crap. I keep getting an error when i confirm my purchase: "Unfortunately, we have not been able to redirect you to the merchant website. Please try again later or contact the provider, if the purchase is further on not available." I cant really understand what its trying to say. I've had no confirmation email (apart from the clickandbuy profile, which i really didn't want to bother with) , so i presume my order hasn't been processed. Anyone else had this problem? I'm paying by Visa. Have they ran out already?
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Post by jazz hands on May 7, 2009 13:37:32 GMT
Hey guys, I'm stuck, it keeps going to page cannnot be found whenever i put in my details :/ is this happening to anyone else? very frustrating. edit: got it working, but new problem.. Unfortunately the credit card details that have been entered are not valid, please check the credit card number and expiry date or alternately use another card. Please note that your credit card's billing address needs to correspond with the country you have chosen for your registration. do they not want our money? I had that too, about ten times. I freaked out because I thought my credit card doesn't work anymore, so I phoned mastercard, who said that my card is fine, that they can monitor that I wanted to buy something and that there is a system error somewhere that has nothing to with my card. I guess it has much to do with that shitty click&buy system. They told me to keep trying, it might work later on.. Fortunately in Switzerland you also have the option to pay via your telephone bill, so I did that.. But yeah, just keep trying, nothing's wrong with your card.
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trixie
Libertine
stay blind to my future and fate
Posts: 124
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Post by trixie on May 7, 2009 13:57:25 GMT
Be aware people - if you have 'funded' your Click n Buy account, it seems like you still have to go back and complete the order with Bandstocks, or even start from scratch. You have only completed the order if you get an email from Bandstocks confirming the item you purchased. I haven't received any e-mail from Bandstocks...so frustrating -_- What am I to do now? I checked on my Bandstocks profile and in my basket there isn't anything...
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Post by jadeface on May 7, 2009 14:03:13 GMT
^ Eesh, I hope it gets sorted for you all, I guess if everyone emails bandstocks they'll be quickly notified about fixing it. It'd be better if there was a phone number, but I don't think there is? They're probably aware of problems though if it's been reported, so give it a few hours and try again.
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Post by jay on May 7, 2009 14:09:21 GMT
also, it's good practice to check your spam folder. sometimes things might get sent there, instead.
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Post by adder on May 7, 2009 14:14:19 GMT
arhghghghhg. i'm sorry if this has already been brought up i'm at college so haven't been able to read the whole thread but it's not accepting my card this happened when applying for the bandstocks, my bank apparently doesn't like investing so i had to use paypal but there is no paypal damn it ! any suggestions or shall i use someone elses card?
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Post by jazz hands on May 7, 2009 14:17:22 GMT
Hey guys, I'm stuck, it keeps going to page cannnot be found whenever i put in my details :/ is this happening to anyone else? very frustrating. edit: got it working, but new problem.. Unfortunately the credit card details that have been entered are not valid, please check the credit card number and expiry date or alternately use another card. Please note that your credit card's billing address needs to correspond with the country you have chosen for your registration. do they not want our money? I had that too, about ten times. I freaked out because I thought my credit card doesn't work anymore, so I phoned mastercard, who said that my card is fine, that they can monitor that I wanted to buy something and that there is a system error somewhere that has nothing to with my card. I guess it has much to do with that shitty click&buy system. They told me to keep trying, it might work later on.. Fortunately in Switzerland you also have the option to pay via your telephone bill, so I did that.. But yeah, just keep trying, nothing's wrong with your card.
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trixie
Libertine
stay blind to my future and fate
Posts: 124
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Post by trixie on May 7, 2009 14:19:04 GMT
also, it's good practice to check your spam folder. sometimes things might get sent there, instead. Yes I checked but there is nothing there. I haven't ever had problems with Bandstocks till now,I must say.I don't know,I'll wait and see,but in case how can I contact them?I didn't find any e-mail... sorry if I sound boring but I'm a little worried.
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Post by jay on May 7, 2009 14:22:46 GMT
/ bandstocks help page[/size] bandstocks has nothing to do with patrick's management (aside from our login to patrick's profile) so i can't fix any issues with the site, therefore your best bet is to forward all of your concerns to that email address. i'm sure that they can help you or at least they will try to help you to the best of their ability. i imagine they have been inundated with people trying to buy this edition of the album so please try and be patient. i really don't think the thing is going to sell out within a day so if you don't get it fixed today, try again tomorrow, etc. good luck all.
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trixie
Libertine
stay blind to my future and fate
Posts: 124
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Post by trixie on May 7, 2009 14:30:47 GMT
ok thanx,I'll try and let you know
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Post by jay on May 7, 2009 14:34:40 GMT
good stuff, i hope it works out!
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Post by sus2850 on May 7, 2009 15:32:55 GMT
I am still at step two after having to put in that damn id no about 12 times. And now: Does anybody know what "retrieve previous download" is about when trying to order?
Thanks for your help,
Susanne
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trixie
Libertine
stay blind to my future and fate
Posts: 124
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Post by trixie on May 7, 2009 15:50:05 GMT
I think I'm paranoid... Yup.Now I'm calm
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Post by dasher on May 7, 2009 16:23:36 GMT
This is incredibly frustrating. After dropping over $150 dollars on Patrick in the last couple months, I can't even login into the bandstocks page - to spend MORE money. AND Bandstocks is not returning my emails. I'll sit tight for the day, but is it too much to ask for these kinks to get worked out BEFORE directing thousands of people to a single webpage to purchase something? Oh, and CLICK N" BUY!!! ? Why not Paypal? Click N' buy is crap and I'm pretty turned off from buying it now, I may just wait till the vinyl is officially announced.
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Post by zosia on May 7, 2009 16:30:44 GMT
as far as i know, plans for the vinyl version are still going ahead, but that could change. if things DO change, i'll let you know. Thank you!
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